My Special Book CRM System

My Special Book is a very client oriented company and wanted to increase its sales and followups. To do so, the requirement was to implement a CRM (client relationship management) system, that could easily be accessed from anywhere, the information could be imported from other systems, the software could be upgraded to fit their needs and the cost was as lower as possible.
After further analysis, we opted for a personalization of the vTiger CRM, an opensource solution widely used and with low personalization cost. The client is still requesting modifications and improvements to this software, which is now used by all it’s sales department.